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SERVICE 02 AI Reskilling Program
Eligible for Japan's Human Resources Development Support Subsidy (Business Development Reskilling Support Course)

AI reskilling training built
to fix the problems
your team actually has

This is not a course on how to use AI. We use your company's real work data as the material, so that after twelve hours your team walks away with finished deliverables they can use the next day. Choose from three tracks depending on where the pain is. Every curriculum is designed to meet the payment requirements of the Human Resources Development Support Subsidy.

Tuition (list price) ¥400,000per person Excl. tax. Same price whether or not you apply for the subsidy.
Your net cost with the subsidy ¥100,000per person Assumes the 75% expense subsidy (capped at ¥300,000) is paid in full.
Training hours 12hours Off-the-job training, held during regular working hours (the subsidy requires 10 or more).
01

Your team took AI training. So why has nothing changed?

The problem isn't your people. It's how the training was designed.

The training covered how to use AI in general

Learning generic tool operations and prompt patterns leaves the hard part — applying it to your actual job — up to each participant. So the moment the course ends, everyone goes back to how they worked before. This program uses the real documents and data your people handle every day as the course material.

The AI knew nothing about your company

When the AI has no idea what you sell, what you've done for past clients, or how your company operates, every request starts with explaining the background from scratch, and the output never gets better. The very first session is about getting the information scattered around your company into a form AI can read.

Only a few people actually got good at it

What worked stayed in individual heads, and the organization's productivity never moved. In the final session, the procedures that proved effective are written up as company-standard work instructions, so anyone else on the team can reproduce them.

Nobody could put a number on the results

When no one can say how many hours were actually saved, management has no basis for deciding whether to keep investing. We measure the time each target task takes in session one, measure it again the same way in the final session, and report the improvement as a number.

02

Three tracks, chosen by what you need to fix

Each is twelve hours in total. What you'll have in hand at the end is spelled out up front.

TRACK 02 4 hrs × 3 sessions  /  every other week  /  about 6 weeks

Take the weight out of month-end close

For accounting, general affairs, and other back-office teams. Three focused four-hour blocks to build the monthly routine end to end.

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Invoicing, expense checks, and monthly reports swallow the same hours every month

When the person in charge is out, the work stops

Month-end close depends on one person, and it can't be handed over

Session Subject and outcome (what you can do after this session) Hours
Session 1 Inventory the monthly work and prepare the data
Break every recurring monthly task into steps, measure how long each takes, and decide where AI goes first. Organize internal documents into a format AI can reference. Deliverables: monthly task time inventory / prepared internal data
4 hrs
Session 2 Run invoicing, expenses, and monthly reports through AI
Using your real data, process invoices, check expenses, and produce monthly reporting with AI, then verify the output for accuracy. Deliverables: procedures and check criteria for all three tasks
4 hrs
Session 3 Remove the single point of failure and put it into operation
Document the established procedures as work instructions anyone can follow. Set internal rules for what information may be handled, who has access, and how logs are kept. Compare against the session-one baseline. Deliverables: work instructions / internal AI usage rules / time-savings report
4 hrs

What you'll have after twelve hours DELIVERABLES

  • Standard work instructions for invoicing, expense checks, and monthly reporting
  • A month-end close that keeps running when staff change
  • Internal AI usage rules that spell out what information can be handled
  • A time-savings report comparing measured monthly hours before and after
TRACK 03 1 hr × 12 sessions  /  weekly  /  about 3 months

Roll it out company-wide without stopping the work

For companies that want to train across several departments. One hour per session, so normal work barely pauses.

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The gap between people who can use AI and people who can't keeps widening

You can't pull people off the floor for a half-day workshop

Every department works differently, so one-size-fits-all training is pointless

Sessions Subject and outcome (what you can do after this block) Hours
Sessions 1–3 Lay the groundwork: get your company's information into AI
Identify the documents scattered across each department and organize them into a format AI can reference. Each participant measures the time their own tasks take and selects where to apply AI. Deliverables: first version of a company-wide knowledge base / time measurements by department
3 hrs
Sessions 4–9 Department by department, run your own work through AI
Each participant runs real tasks from their own role (sales / accounting and finance / HR and recruiting / marketing / customer support / general affairs and administration) through AI, checks the output, and builds it into daily work. Deliverables: procedures for each participant's own tasks
6 hrs
Sessions 10–12 Standardize and roll out company-wide
Document effective procedures as standard work instructions for each department, and create company-wide AI usage rules covering access, logging, and permitted information. Compare against the sessions 1–3 baseline and plan the next phase. Deliverables: department procedures / company-wide AI rules / rollout plan
3 hrs

What you'll have after twelve hours DELIVERABLES

  • Standard work instructions for each participating department (sales, accounting, HR, and so on)
  • Company-wide AI usage rules and an access-permission design
  • Time-savings reports by department, plus a plan for the next phase
  • A trained lead in each department who can teach others internally
How scheduling works

Days and times are agreed with you. We work around busy periods and standing meetings to find a slot your team can actually make, then fix it: as a rule, the same slot every week (every other week for Track 02). All session dates are locked when the curriculum is finalized and recorded in the training plan notification. If a change becomes unavoidable, we'll discuss it with you in advance and adjust.
The three tracks above are the patterns we're asked about most. The number of sessions, the time per session, and the tasks covered can all be rearranged to fit your departments and your problems.

03

Tuition, and what it costs you after the subsidy

The tuition is a published list price. It does not change based on whether you apply for the subsidy.

Tuition (per person) 12 hours total, excl. tax. Includes curriculum design, materials, and setup of the practice environment.
¥400,000
Expense subsidy (SMEs, 75% rate) Equals the per-person, per-course cap of ¥300,000 for courses of 10 to under 100 hours.
− ¥300,000
Your net cost (per person) Assumes the subsidy is paid in full.
¥100,000
And also

Because this program is delivered live by an instructor, it also qualifies for the wage subsidy (¥1,000 per person per hour for SMEs), separate from the expense subsidy. For twelve hours, that comes to roughly ¥12,000 per person, meaning part of the payroll cost for the hours your staff spend in training is covered as well.

Important notes on the subsidy
  • The subsidy rates and amounts shown are based on the Human Resources Development Support Subsidy (Business Development Reskilling Support Course, for SME employers) as of September 2026. They may change with revisions to the program.
  • Whether the subsidy is granted, and in what amount, is decided by the Prefectural Labor Bureau on review. Xerox does not guarantee payment.
  • The tuition is the same published price whether or not you use the subsidy. We do not mark up or discount the price on the assumption that a subsidy will be claimed.
  • To use the subsidy, your company must submit a training plan notification to the Prefectural Labor Bureau between six months and one month before the training start date. Please allow plenty of lead time.
  • Xerox is the training provider and does not act as your agent for the subsidy application. Preparing application documents on a client's behalf is legally reserved for certified labor and social security attorneys. As the training provider, we issue the documents required from our side: the curriculum, tuition statement, attendance records, and certificates of completion.
  • The same employee may use this subsidy up to three times per fiscal year.
  • This course is a time-limited measure through the end of fiscal 2026 (March 31, 2027).
  • Eligibility is limited to employees enrolled in employment insurance. Company officers and sole proprietors themselves may not be eligible.
  • If the employer and Xerox have a close relationship such as capital ties, the training is not eligible for the expense subsidy.
  • Hours held outside regular working hours or on days off are excluded from the wage subsidy (the expense subsidy still applies). This program is held during regular working hours.
  • Fees for AI services used during the training (such as monthly charges if you move to a paid plan) are not included in the tuition and are not eligible for the expense subsidy.
04

From first conversation to subsidy payment

Who handles which step is clear from the start.

01

Consultation and track selection

We confirm which department and which tasks to target, and select (or rearrange) the best fit from the three tracks. Days and times are settled at this stage too. About 60 minutes.

Xerox
02

Curriculum and tuition statement issued

We issue the documents that attach to your plan notification: subjects, training hours, outcomes, tuition, and the session schedule.

Xerox
03

Training plan notification submitted

Your company submits this to the Prefectural Labor Bureau (between six months and one month before the training starts). Along with the training plan notification itself, you'll need a business development implementation plan, a list of participating employees, and other documents. If you need help preparing the paperwork, engage a certified labor and social security attorney. If you don't have one on retainer, we can introduce one we work with regularly, someone experienced with subsidy applications, which makes a first application much easier.

Your company
(labor attorney)
04

Training delivered (12 hours)

Held in the agreed slot during regular working hours, as off-the-job training. We keep an attendance record and session log for every session.

Xerox
05

Completion and certification documents issued

We issue the certificate of completion, the session records needed for the OFF-JT implementation report (Form 8-1), the tuition invoice and receipt, and the outcome and time-savings report.

Xerox
06

Subsidy application (within two months of the day after training ends)

Your company applies to the Prefectural Labor Bureau. This two-month window is the deadline to submit the application, not the date the money arrives. Miss it and the subsidy can't be paid, so act promptly after completion.

Your company
(labor attorney)
07

Labor Bureau review, then approval and payment

After review, the subsidy is approved and paid into your designated account. Review times vary by prefecture and by when you apply. We can't commit to a payment date, so plan your cash flow on the basis that you pay the tuition first. For a realistic estimate, check with your local Labor Bureau or your labor attorney.

Labor Bureau

What Xerox does

  • Design a curriculum that meets the subsidy requirements
  • Issue the attachments for the plan notification
  • Deliver the training and keep session records
  • Issue certificates, receipts, and the outcome report
  • Introduce a labor and social security attorney on request

What your company does

  • Select participants (employees enrolled in employment insurance)
  • Submit the plan notification and subsidy application to the Labor Bureau
  • Pay the tuition (as a rule, by the first session)
  • Prepare and submit the tuition pricing statement (Form No. 28)
  • Make the training hours available during regular working hours
  • Prepare your own records, such as payroll ledgers and attendance records

What the labor attorney does

  • Prepare the application documents (a task reserved to licensed professionals)
  • Handle correspondence with the Labor Bureau
  • If you don't have one on retainer, we'll introduce one we work with
05

Program details

The information you'll need when submitting the plan notification.

Training provider
Xerox Inc. (corporate number 2120001245869)
Course name
Job-Specific AI Reskilling Program
Type of training
Off-the-job training (conducted separately from business operations), during regular working hours
Format
Live, instructor-led training, in person or online
Not on-demand e-learning or a correspondence course
Training hours
12 hours total
Track 01: 2 hrs × 6 sessions (weekly) / Track 02: 4 hrs × 3 sessions (every other week) / Track 03: 1 hr × 12 sessions (weekly)
Duration and schedule
About 6 weeks to 3 months, depending on the track.
Days and times are agreed with you and held in the same slot every week (every other week for Track 02). All dates are fixed when the curriculum is finalized and recorded in the plan notification.
Eligible participants
Employees of your company enrolled in employment insurance who currently handle, or will handle, the target tasks. No prior AI experience needed.
Class size
4 to 100 people per company
Location
Online by default. On-site at your office on request.
Tuition
¥400,000 per person (excl. tax), the same price with or without the subsidy
AI tools used
You can start on free plans. The first session is designed to run on whatever your participants already use, or on free tiers.
As the training moves on to real internal data and confidential information, or when a feature requires it, we may ask you to move to a paid business plan. We'll explain when and why before that point. Those fees are not included in the tuition.
Issued on completion
Certificate of completion, session records (for the OFF-JT implementation report), tuition invoice and receipt, outcome and time-savings report, and the internal standard work instructions written by participants
06

Frequently asked questions

The questions we hear most, mainly about the subsidy.

Is the subsidy guaranteed?

No. Whether it's granted is decided by the Prefectural Labor Bureau, so we cannot guarantee payment. That said, the typical reasons for rejection or reduction (too few training hours, content not closely related to the job, a plan notification filed at the wrong time, incomplete paperwork, or costs passed on to participants) can all be avoided at the design stage. This program is built to satisfy every one of them.

When is the subsidy paid out?

The deadline to apply is set nationwide at "within two months of the day after training ends." But how long the review takes after that, and when the money actually arrives, varies by prefecture and by when you apply. We can't commit to a date. You pay the tuition first and receive the subsidy afterward, so plan your cash flow on that basis. For a realistic estimate, your local Labor Bureau or labor attorney is the reliable source.

I heard the August 2026 revision made AI training ineligible. Is that true?

The revision is real, but that isn't quite what it says. Previously, training related to DX or GX was allowed an exception. That exception was removed, and it's now explicit that "knowledge and skills only indirectly necessary for the job" and "skills generally required of any working professional" are ineligible, even when the training concerns DX or GX (applies to plan notifications filed on or after August 3, 2026).
In other words, the test isn't whether the training involves AI. It's whether the content is directly necessary for the participant's job. Every subject in this program is framed as "be able to perform task X in your role using AI," with participants' real data as the material, precisely so that the direct connection to the job can be demonstrated. The final decision still rests with the Labor Bureau.

Can you prepare the subsidy application for us?

No. Preparing application documents on a client's behalf is legally reserved for certified labor and social security attorneys, so we don't do it. As the training provider, we issue what's needed for the plan notification and subsidy application from our side: curriculum, tuition statement, attendance records, certificates, receipts, and so on. If you don't have a labor attorney on retainer, we can introduce one we work with regularly, someone experienced with these applications, so even a first-time application goes smoothly.

The tuition is ¥400,000. How does that become ¥100,000?

It's not a discount. You pay Xerox the full ¥400,000, and 75% of that, ¥300,000, is paid back to your company by the Labor Bureau as a subsidy. Your out-of-pocket cost ends up at ¥100,000. The expense subsidy is capped per person per course (¥300,000 for courses of 10 to under 100 hours), and this program is designed to fit within that cap.

How are the days and times decided?

Together with you, at the initial consultation. We work around busy periods and standing meetings to find a slot your team can realistically make. Once set, the day and time are fixed: the same slot every week (every other week for Track 02). All dates are locked when the curriculum is finalized and recorded in the plan notification. If a change becomes unavoidable, we discuss it with you first.

Can the program be arranged differently from the three tracks?

Yes. The three tracks are the patterns we're asked about most. The number of sessions, the length of each, and the tasks covered can all be rearranged to fit your departments, your problems, and the time your team can spare. The one constraint is the subsidy's requirement of at least 10 total training hours.

Wouldn't e-learning be cheaper?

It works out worse. For on-demand e-learning, the expense subsidy cap drops to ¥150,000 per person regardless of training hours, and the wage subsidy doesn't apply at all. Each employee can also use it only once per fiscal year. We deliver this program live with an instructor partly for the educational value, and partly because the difference in subsidy terms is that large.

Are there separate fees for the AI tools?

You can start on free plans. The early sessions are designed to run within free tiers. But once you're working with real internal data or confidential information, or when a feature requires it, we may ask you to move to a paid business plan. We'll explain when and why ahead of time. Those tool fees aren't included in the tuition and aren't covered by the expense subsidy.

How soon can we start?

If you're using the subsidy, the plan notification has to reach the Labor Bureau between six months and one month before the start date. Including curriculum finalization and paperwork, allow six to eight weeks from first conversation to first session. Note that this course is a time-limited measure through the end of fiscal 2026 (March 31, 2027), so if you're considering it, earlier is better.

Can employees who've never used AI take part?

Yes. Because the material is their own work, what participants need is the ability to explain their job, not prior AI knowledge. No terminal or technical operations are involved; everything runs in the chat interface they already use.

Is it safe to work with confidential or customer data?

The environment changes with the sensitivity of the data. Early sessions avoid confidential information, so free plans are fine. Once you're handling real internal data or customer information, switching to a business plan or API contract is mandatory. Under a business contract, input data isn't used to train models by default, but that protection applies only to business contracts, not to employees' personal free accounts. The final session covers internal usage rules, access permissions, and logging, built on exactly this premise.

Can we include participants from several departments?

Yes. Track 03 in particular is structured so that people from sales, accounting, HR, and other departments can progress at the same time. Class size is 4 to 100 per company. You can also start with a small core group to establish the approach, then roll it out by department using the standard procedures created in the final session.

Which track fits your company?
We'll tell you in 60 minutes.

Tell us about the department and the work, and we'll recommend the best fit from the three tracks. We'll also give you our read on whether the subsidy applies and when you could start, on the spot. The consultation is free.

Xerox Inc. / Edobori Center Building B1F, 2-1-1 Edobori, Nishi-ku, Osaka 550-0002, Japan